The magazine for professional developers of consumer packaged goods
Updated on 27/03/2003
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WELCOME    HEADLINE NEWS 25 March 2003
Research shows that  90 percent of new products launched in  supermarkets do not survive more than two years. The cost of failure runs into billions.

We believe we can show you some ways to improve your success rate, so subscribe now. It's free for 12 issues.

Anyone who develops new products for a living must be aware of a multitude of influences. Acknowledging this, we cover

scientific discoveries

consumer trends

product design and formulation

engineering technology

process engineering

manufacturing

filling and packaging

logistics and distribution

retail merchandising

end of life disposal

Then there are the legal and regulatory issues, such as safety and labelling, as well as intellectual property rights, brand management, competition and international trade that we have to take into account.

But it all means nothing without the creativity and insights of men and women who can put things together in new ways to create new products that improve our lives.

We celebrate those people.

Ian Grant

Publisher

FDA issues anti-terror food guides
Five firms win half of $14bn industry
How to find your innovation sweet spot

Food safety

FDA issues anti-terror food guides

The US Food and Drug Administration (FDA) has issued four guidance documents to help manufacturers reduce the risk of tampering or other malicious, criminal or terrorist actions.

Publication of these voluntary action guides is part of the US’s Operation Liberty Shield (www.dhs.gov), a “comprehensive national plan designed to increase protections for America's citizens and infrastructure while maintaining the free flow of goods and people across our border with minimal disruption to our economy and way of life.”

The FDA also announced increased surveillance of domestic and imported foods, and enhanced collaboration with other government agencies, as part of its Liberty Shield initiatives.

For details please see

Fact Sheet

Food Security Preventive Guidances Federal Register (PDF)

·       Final Guidance--Importers and Filers

·       Final Guidance--Food Producers, Processors, and Transporters

Food and Cosmetic Security Guidances Federal Register (PDF)

·       Draft Guidance--Retail Food Stores and Food Service Establishments

·       Draft Guidance--Cosmetics Processors and Transporters

 

For background please see http://www.fda.gov/bbs/topics/NEWS/2003/NEW00881.html.

Flavours & fragrances

Five firms win half of $14bn industry

On-going consolidation means that five firms now control 50 percent of the $13 - $14 billion global flavour and fragrance market, says market researcher Frost & Sullivan in a new state of the industry review.

Low growth in the food market, high product development costs and highly fragmented regional markets and tastes suggest a difficult future for the business.

The United States and Western Europe account for 58 percent of the global market, having one-third and a quarter of the market respectively.

The fragrance industry has four types of companies: major fragrance houses, regional fragrance houses, small fragrance suppliers, and commodity suppliers.

The majors like IFF, Givaudan and Quest International compete for the largest customers and account for approximately 50 percent of the worldwide fragrance sales. The rest of the market is split between much smaller suppliers.

The flavour business has only global and local flavour suppliers. Consolidation here means the top five global suppliers account for about half of total flavour sales. But localised taste preferences mean that more than 500 suppliers of local flavours can eke a living in their home markets.

Barriers to entry

The winning businesses have decades-long cultures of successful product innovation. It is hard to replicate the processes needed to develop unique flavours and fragrances. Further, firms depend on access to a very large range of standard and exotic raw materials, as well as access to new raw material formulations and additions. It is hard for new entrants to build these capabilities quickly.

The fragrance markets are highly specialised, and success in one does not guarantee success in another. Therefore a large and efficient fragrance business is strong in many small markets.

Stunted growth

The top question for flavour and fragrance companies is the lack of growth. But it is not clear whether the root cause is slow population growth, consumer boredom or something else.

The late 1990s saw much consolidation among food manufacturers. They use their size to increase their purchasing power. But food retailers have grown even faster than food companies, and are squeezing them on price. This pressure will continue to be passed back to the flavour and fragrance companies.

Similarly, the packaged food companies have lost brand-pricing power as retailers’ private label brands have improved in quantity and quality. Price pressure is therefore likely to be a normal state of affairs in the US and Europe. Market share gains will depend largely on product innovation.

For long term growth suppliers should look to the Asia-Pacific region and South America. Asia Pacific has 3.2 billion people, of whom only 20 percent spend at Western levels.

Food service companies are another potential source of growth.  The convenience trend is just starting. Quick service restaurants, such as McDonald's and Pizza Hut, today represent a fraction of total food consumption. Moreover, their production processes are relatively primitive. This market has room for higher value flavours.

Review

How to find your innovation sweet spot

By Gail Purvis

Start with the product and its characteristics rather than customers and unmet needs! This unconventional advice comes from the March issue of Harvard Business Review.

How can product developers hit the innovation sweet spot, far enough from the existing products to attract real interest, but close enough to fall within a company's existing positioning and capabilities?

The secret is systematic inventive thinking. Start with an existing product and its characteristics rather than customers and their unmet needs. Don't listen to your customers, listen to the voice of your product.

  • List the essential elements of a product, its physical components and its attributes (colour, expected useful life)

  • Identify physical components and attributes (temperature and type of user)

  • Follow one or more of five generic innovation patterns, and manipulate these elements to come up with something new.

These patterns or 'templates of innovation' emerge from an historical analysis of product development trends. The research is based on the work of Russian engineer Genrich Altshuller, born in 1926, who received his first patent aged 15. He began to examine his own and other inventions to see patterns in how people solve the contradictions that are at the heart of the innovation process. After criticising the Soviet approach to science innovation, he was jailed and denied sleep because he refused to sign a confession. Legend has it he made two eye shapes out of scrap paper, drew pupils with a charred match, stuck the paper to his eyelids with spit, and calmly fell asleep. He died in 1998.

Altshuller categorised more than 200,000 patents in identifying an Algorithm for Inventive Product Solving (in Russian ARIZ).  His students moved on to apply his ideas on problem solving in other areas.

TRIZ (Theory for Invention Problem Solving)
Altshuller found the most successful product innovations fit into at least one of five patterns. Understanding these patterns can help predict the emergence of new products before the market signals its demand. The patterns are:

Subtraction. Instead of adding components or attributes, remove them, particularly those that seem desirable or even indispensable. Having done so, developers often see a way to replace it with something better, but one that should be within the closed world of the product and its immediate environment.

Multiplication. Make one or more copies of an existing product component but then alter those copies in some important way eg Gillette's dual (now three-) blade razor.

Division. Divide the product into its component parts and you can see something that was integrated into the whole in an entirely different light. This change in perspective can lead you to reconfigure the parts in unanticipated ways or even keep the parts separate in a way that offers unforeseen benefits. For instance, the old hi-fi or music centre morphs into separate amplifer, receiver, power unit, player and modular speakers.

Unification. Much innovation happens by assigning a new task to an existing element of the product or its environment, so unifying two tasks in a single component. A classic example is the now ubiquitous suitcase with wheels.

Attribute Dependency Change. This involves the dependent relationships that exist between attributes of a product and attributes of its immediate environment, for instance, spectacles whose lenses change colour when exposed to sunlight.

Where to start?

Where the product is complex, start with subtraction. For cost control, look to unification. When looking for quantitative improvements, go to multiplication. Attribute dependency is the most fruitful pattern but the most difficult to apply.

It may be useful to create a matrix with columns for six internal attributes and rows for the same internal attributes and six external ones. Patterns can be also used in conjunction with one another.

Finding your innovation sweet spot. Jacob Goldenberg, Roni Horowitz, Amnon Levav and David Mazursky. Harvard Business Review, March 2003.

 

 
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